Surface Reset Enter the Recovery Key to Get Going Again

Surface Bitlocker recovery and how to retreive recovery fundamental

Since the release of the latest Surface revision, problems are continuing to be reported Surface boots into a BitLocker recovery screen asking for recovery Cardinal before information technology tin can continue.

What causes Surface asking for recovery cardinal?

Surface BitLocker recovery screen can exist acquired by a wide range of things such as corrupted drivers or Windows updates non able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker recovery screen, how to find Surface BitLocker recovery central, or how to reset Surface Pro without recovery key?

How to detect Surface BitLocker recovery key?

There are two solutions to observe Surface BitLocker recovery key:

Solution ane: In your Microsoft Account

Bitlocker is shipped past default in Surface Pro 3 and later version.

The recovery central is generated during the out-of-box feel sequence when your Surface Pro is get-go turned on, and simply if you choose to log in with a Microsoft business relationship. Device Encryption does not get enforced without information technology. This recovery central is uploaded to onedrive of your Microsoft account and won't be deleted without explicit user command. So using a working computer connected to the Net and logging into your Microsoft account to find BitLocker recovery key.

Steps to retreive the recovery key in Microsoft account:

Step i: Log into Microsoft website: https://onedrive.live.com with your Microsoft account used when the Surface was setup.

Pace 2: If you lot exercise not know your password, or if you do non remember the email accost, so click the blue link "Tin can't access your account?" and so follow the wizard to complete the verifying process.

Step 3: Once you get log into Onedrive, then type downwardly this site URL: https://onedrive.live.com/recoverykey

Footstep 4: In that location you yous will see something that looks like this:
BitLocker recovery keys
Username you have chosen
Central ID: 5634AB5C
Recovery key: 597795-347886-541236-789456-456789-124567-543216-894567

Solution 2: Using control prompt

If you tin however log into your Surface Pro tablet as administrator, y'all tin notice and recover BitLocker recovery fundamental by using Control Prompt:

Step 1: Press the Windows key + Ten to open the Power User menu and select "Command Prompt (Admin)".

Footstep 2: At the Control Prompt window, type the command: manage-bde -protectors C: -get and press Enter.

Pace 3: You lot'll meet the output screen. The 48-digit password is the BitLocker recovery primal that is used to unlock your Surface when seeing Surface BitLocker recovery screen.

How to get past BitLocker screen on Surface Pro?

At that place are three solutions to become past Surface keeps asking for BitLocker recovery key and goes to BitLocker recovery loop:

Solution 1: Suspend BitLocker protection and resume

In this solution, you must have 48-digit recovery central and so that yous can append BitLocker protection and resume it.

Footstep 1: Start your Windows Surface.

Step 2: Enter the recovery key when seeing BitLocker recovery screen.

If you don't know where to find Bitlocker recovery key, come across how to find Surface BitLocker recovery key?

Pace 3: Once your Surface is started, go to Start -> Control Panel -> BitLocker Bulldoze Encryption.

Footstep 4: Click "Suspend protection" choice next to the C drive (Or click "Turn off BitLocker" to disable BitLocker drive encryption on C bulldoze).

Step v: A dialog box window will open asking "Do you want to append BitLocker protection?", please press the Yes button to confirm.

Pace six: Wait a few minutes after suspending protection and then click the "Resume protection" option to update BitLocker TPM.

Step 7: Click "Change password" to reset the invalid password.

Pace 8: Restart your Surface and check if BitLocker recovery screen or loop persists.

Solution 2: Remove the protectors from the boot bulldoze

If you've entered the correct BitLocker recovery fundamental multiple times, and are still unable to go along past the BitLocker recovery screen, follow these steps to break out of the BitLocker recovery loop.

Footstep one: On the BitLocker recovery screen, press Esc for more than BitLocker recovery options on Surface.

Step 2: Preparing Bitlocker recovery, and then select Skip this drive at the correct corner.

Step 3: On the next screen, select Troubleshoot.

Step 4: On the Troubleshoot screen, select Advanced options.

Pace v: On the Avant-garde options screen, select Command prompt.

Step 6: From the WinRE command prompt, manually type the commad: manage-bde -unlock C: -rp recoverypassword to unlock your bulldoze and printing Enter.

Stride vii: Type the control: manage-bde -protectors -disable C: to remove the protectors from the boot drive.

In one case the last command is run, yous tin can safely leave the control prompt and continue to kicking into your Surface.

Solution 3: Enable the secure boot

Step i: On the BitLocker recovery screen, press Esc for more than BitLocker recovery options on Surface.

Step 2: Preparing Bitlocker recovery, then select Skip this drive at the correct corner.

Step three: On the adjacent screen, select Troubleshoot.

Step 4: On the Troubleshoot screen, select Advanced options.

Step 5: On the Avant-garde options screen, select UEFI Firmware Settings, and then select Restart.

Pace vi: Your Surface will be restarted to UEFI firmware settings window, select the Security department.

Step 7: Click Change Configuration under "Secure Kicking".

Step viii: Select Microsoft Merely and click OK.

Pace 9: Select Leave, and then Restart to reboot your Surface.

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Source: https://www.m3datarecovery.com/bitlocker-drive-data-recovery/surface-bitlocker-recovery.html

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